The Telephone Consumer Protection Act (TCPA)

The Telephone Consumer Protection Act (“TCPA”) was passed in 1991 and amended in 2010 by Congress. The TCPA restricts telemarketers and other business entities, including debt collectors, from making telephone calls through the use of automatic dialing systems (commonly known as “robocalls”) or by leaving prerecorded or artificial voice messages. The Act also regulates text messages and other forms of communication. While most calls are covered by Act, a call is exempt from the TCPA if the call is made on behalf of a tax-exempt nonprofit organization or the call is not made for a commercial purpose. Moreover, certain other calls are exempt if either the caller has an established business relationship with the recipient of the call or the recipient gave prior express consent for these types of calls. To find out if you qualify, contact Krohn & Moss, Ltd., Consumer Law Center® to determine your rights and to find out if the calls you have received make you eligible for monetary relief.

If you are the recipient of illegal “robocalls” or prerecorded or artificial voice messages, you may bring a claim against the caller in either federal or state court for violating the TCPA. Per the TCPA, you may recover damages in the amount of $500 for each illegal call made. If you can prove that the caller willfully or knowingly violated the TCPA, you may receive treble damages up to three (3) times this amount or up to $1,500 per illegal call. Additionally, if we take your case under the TCPA, Krohn & Moss, Ltd., Consumer Law Center® will only get paid if you win or settle your case.

Contact us today for a free case review to see if you qualify for relief under the TCPA. You may contact Krohn & Moss, Ltd. Consumer Law Center® by calling our toll free telephone number (1-800-875-3666), emailing us at, or by completing our Free Case Review Form. We will attempt to quickly resolve your claim and won’t take a fee unless we get you a recovery.

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