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Adam J Krohn / Posted: 2014-08-04 3:55 pm

The Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission’s (FCC) rules were created to address the telemarketing practices that threaten consumer privacy and public safety. This protection has been extended to unwanted emails, text messages, and faxes.


Adam J Krohn / Posted: 2014-07-22 2:17 pm

In 1991 Congress enacted the Telephone Consumer Protection Act (TCPA) to help prevent telemarketers from placing annoying telemarketing calls to consumers. Once this act passed, the Federal Communications Commission (FCC) was granted the authority to create and implement the regulations that pertain to the TCPA.


Adam J Krohn / Posted: 2014-05-29 2:00 pm
Under the Telephone Consumer Protection Act (TCPA), certain types of calls are exempt from the Do Not Call provisions. Consumers who have placed their numbers on the Do Not Call Registry can still receive calls from:

Adam J Krohn / Posted: 2014-02-26 11:42 am
Federal law has ways of protecting consumers from dealing with telephone calls at work from creditors and debt collectors. This right to not receive debt collection calls at work can be exercised in two different ways, depending on who is calling the consumer.

Adam J Krohn / Posted: 2014-02-20 11:38 am
Many consumers have reported receiving telephone calls from “debt collectors” attempting to collect on loans that were never received by the consumer or on loans that were received but the amount was not owed. In other cases, consumers have been receiving calls from people who are seeking to recover on loans that the consumer did receive but the creditor never authorized the calls. Consumers who are receiving such calls, be aware, these “debt collectors” may actually be scam artists.

Adam J Krohn / Posted: 2014-02-05 2:28 pm
A close relative of yours has recently died. You and your family are grieving and now debt collectors are calling asking you family to pay the debts of your deceased loved one. However, as a rule, the debts of the decedent are not the responsibility of the family but of the decedent’s estate.

Adam J Krohn / Posted: 2013-11-18 11:13 am
Many people have bad experiences with debt collectors and the Consumer Financial Protection Bureau (CFPB) wants to hear about them. They are preparing to update the rules that govern how debt collectors communicate with borrowers and they are seeking information from both debt collection companies and consumer advocates to help them prepare the new rules. Their goal is to better protect consumers while not limiting legitimate debt collection activities.

Adam J Krohn / Posted: 2013-10-08 1:49 pm
On September 25, 2013 the Federal Trade Commission (FTC) settled its first case that involved text messages under the Fair Debt Collection Practices Act.

Adam J Krohn / Posted: 2013-10-04 10:53 am
In the first Federal Trade Commission (FTC) action against a debt collector who used text messaging in their efforts to collect debts in an unlawful manner, the California based collector will pay $1 million to settle the charges that they violated federal law.

Adam J Krohn / Posted: 2013-07-24 2:42 pm
Consumers who are deep in debt have enough to worry about without being continuously harassed by debt collection companies. According to federal data, there are around 30 million Americans that have debt that is under collection. Some of the abusive debt collectors make harassing phone calls, sometimes even late at night. They may also use threats, saying that they will contact a consumer’s employer, file a lawsuit, or have the consumers wages garnished.

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